Refund policy

Refund & Return Policy

At Peach Slice, customer satisfaction is important to us. Please read our Refund & Return Policy carefully before placing an order.

Returns

We accept returns only in specific cases such as:
You received a damaged product
You received the wrong item
The product arrived leaking or defective
To request a return, contact us within 48 hours of receiving your order and provide clear photos or videos of the issue.

To be eligible for a return:

The product must be unused and in its original packaging

Clear photos/videos of the product must be provided

The item must not be intentionally damaged after delivery

We reserve the right to reject return requests that do not meet these conditions.

Once your return request is reviewed and approved, your refund will be processed.

Refunds may be issued through:

Refund processing may take 5–7 business days.

For hygiene and safety reasons, we do not accept returns for:

Orders can only be cancelled before shipment.
Once the order has been dispatched, cancellation may not be possible.

For refund and return requests:

Email: support@peachsliceskin.com

Response Time: Within 24–48 business hours